Last updated: March 5, 2026 · Effective immediately
We are committed to protecting your personal information and your right to privacy.
Dociora ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform at www.whereismydoctor.com and associated services.
By using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Platform.
We use collected information to:
Where applicable under data protection laws, we process your personal data on the following legal grounds:
We do not sell your personal information. We only share data as necessary to operate the Platform or as required by law.
We retain your personal information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.
Credential and verification records may be retained for a longer period as required by applicable healthcare regulations.
We use cookies and similar tracking technologies to:
You can control cookie settings through your browser. Note that disabling certain cookies may affect Platform functionality. We do not currently respond to "Do Not Track" signals.
We implement industry-standard technical and organizational security measures to protect your personal information, including encryption in transit (TLS/HTTPS), access controls, and regular security assessments.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security. In the event of a data breach, we will notify affected Users and relevant authorities as required by applicable law.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Request a copy of your personal data we hold.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal obligations.
Request that we restrict processing in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests.
To exercise any of these rights, please contact us at support@whereismydoctor.com. We will respond within the timeframe required by applicable law.
The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information promptly.
If you are accessing the Platform from outside the country where our servers are located, your information may be transferred across international borders. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
The Platform may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you access through the Platform.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on the Platform and updating the effective date. Your continued use of the Platform after changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Privacy Team:
We are committed to resolving any privacy concerns you may have.